Help centre
Common questions, scenarios and how-to's, organised by surface. Fastest answer is still the chat. If you want to read first, this is the place.
Getting started
What most tradies ask on day one.
Using Standardsmate
Citations, accuracy, and when to double-check.
SWMS + compliance docs
When you need a SWMS, what we generate, how to sign and share.
Calculators
What each one does and how to read the output.
Plans + billing
What each unlocks and how billing works.
Inbox + projects
Turn customer email into action items, group everything by job.
Talk to a human
A real person reads every support email within one business day. Brisbane based, AU business hours.
Legal
How your data is stored and used. What you agree to when you use the service.